This article provides guidance for students who do not see a recent payment reflected in their statement of account and explains the steps for resolving the issue.
If your payment has not yet been recorded in your statement of account, please contact your academic advisor and forward a copy of your payment receipt.
Your advisor will assist with verifying the transaction and following up with the appropriate department to ensure your record is updated.
Tags: payment issue, statement of account, unrecorded payment, academic advisor, payment receipt, student finance